Please do not open the retur request casually. We assure you that we will definitely solve the problem you are currently facing. We will expedite the resolution of your issue during working hours. Thank you for your support and understanding. We maintain complete quality control throughout the manufacturing process. Robust design and high-grade materials meet the stringent demands. Stable performance and high reliability. Rigorously Dyno & Road Tested. For John Deere 2011 4X4 Gator XUV 825i. For John Deere 2012 4X4 EPS Gator XUV 825i;4X4 Gator XUV 825i. For John Deere 2013 4X4 EPS Gator XUV 825i;4X4 4 Passenger Gator XUV 825i;4X4 Gator XUV 825i. For John Deere 2014 4X4 S4 4 Passenger Gator XUV 825i;4X4 EPS Gator XUV 825i;4X4 Gator XUV 825i. For John Deere 2015 4X4 S4 4 Passenger Gator XUV 825i;4×4 EPS Gator XUV 825i;4X4 Gator XUV 825i. For John Deere 2016 4X4 Special Edition Gator XUV 825i;4X4 S4 4 Passenger Gator XUV 825i;4X4 EPS Gator XUV 825i;4X4 Gator XUV 825i. For John Deere 2017 4X4 S4 4 Passenger Gator XUV 825i;4X4 EPS Gator XUV 825i;4X4 Gator XUV 825i. For Joyner Trooper UTV Models. For Gs-Moon Jeep Buggy All Except Modified Motors. For Kawasaki 2016/2017 Mule Pro-FX/Pro-FXTs. Your physical address is required. Please allow us have more time to handle your case, and please trust us that we will provide the perfect solution for you. We committed to provide good quality products to all our customers. M PDT (Monday to Friday), without Return Authorization Number, we couldn’t identified your return. We aim to provide the high quality auto parts and accessories, but some rare cases happened. 1 If the item fails after installation. If instructions are not available the work should be performed by a licensed mechanic. 2 If we send you the wrong parts. You may pay a deposit and have a replacement item sent in advance. We offer Kinds of High Quality Auto Parts for Kinds of Brands at Competitive Prices and Excellent Services. We are looking forward to your business. We are here to help with any questions or problems you may have. During the working hours, we will reply all your messages promptly. We are off on the weekend, messaged we got on the weekend will be replied on coming Monday. Please do NOT leave negative or neutral feedback without asking for help. We aim to provide Top Level Customer Service, we will try our best to solve the problem for you. We reused OE shock to maintain OE active damping functionality. We rebuild this strut with new air spring bladder, new O-ring seal, new connectors, new CNC-machined aluminium upper and lower piston, wiring harness, air fittings, dust baffles and aluminium cans. We only use OE shock that passed the dyno test. We guarantee you will have a smooth and comfortable ride.